Services
Flexible Business Services
I'm there when you need me, gone when you don't!
Need front desk coverage for a few hours, documentation for a project or data mining services on an "as-needed" basis? I've got you covered!
Why pay a full time salary for professional skills when you only need them some of the time?
Improve Your Bottom Line!
With EBS you only pay for what you need! You'll receive professional services when you need them and only pay for the time actually worked on each project.
If you need general office services for one project and technical services for another, why not use the same person? I'll charge the appropriate rate for each service and you'll save money!
BONUS: I get to know your business from various perspectives and become a flexible resource you can use in virtually any role within your organization on an as needed basis!
Process Design
In today's economy, more than ever, customer retention is critical to the success and longevity of your business.
Key to achieving customer retention is consistent, efficient service.
With vacations, downsizing, job sharing and any number of other factors affecting workforces these days, a well-documented, repeatable process is critical to your staff's ability to stay on top of the details of each project.
Technical and Non-Technical Writing
As a Business Analyst/Project Manager in the IT field I spent much time acting as interpreter between techies and non-techies. This experience trained me in the art of translating technical concepts and jargon into formats appropriate for all audiences.
I have authored training materials, user's guides, process documents, project charters, use cases, design documents, presentations...the list goes on.
General Business Services
- Business Writing
- Editing/Proofing
- Office Organization
- Electronic Bookkeeping
- Call Management
- Meeting Planning
- Business Presentation Creation
Business/Systems Analysis
- Requirements Gathering
- Process Design
- Data Analysis
- Data Cleansing/ETL
Technical Services
- Software Installation
- Software Upgrades
- Web Design
- Blog Template Setup
Software Design Documents
- Requirements Documents
- Detailed Estimates
- Task Forms
- Use Cases
- Process Maps
- Data Maps
- End User Documentation
Project Management Documents
- Project Charters
- Scope Documents
- Project Plans
- Status Reports
- Project Closure Documents
Training Services
- Training Development
- Training Delivery
- Proprietary Software Training
- Office Productivity Training
Basic Business Services
- Office Sitting
- Filing & Photocopying
- Meeting Space Setup/Tear Down